All prices are in U.S. dollars. Shipping costs are not included but is calculated and added during checkout.
We accept Visa, Mastercard, American Express and Discover through Pay Pal.A Pay Pal account is not required, just checkout as a guest no sign on to Pay Pal is required.For Self-Service Frequently Asked Questions Use the FAQ link located on the left menu bar.ORDER PROCESSING POLICY:After you submit your order, you will receive a computer-generated confirmation that your order was placed.
TO ENSURE RECEIPT OF OUR COMMUNICATIONS PLEASE CHECK YOUR SPAM or JUNK MAIL FOLDERS OR ALLOW OUR EMAIL ADDRESS Domain CherishedCollectibles.com
We are sorry but orders are only shipped to your confirmed billing address to avoid chargebacks. We will have to cancel your order for the protection of the card holder and Cherished Collectibles. You can add a gift address to your Pay Pal account so we can ship to that address.
Orders on items in stock will ship within 3-4 business days after receipt of payment when Priority Mail is selected. Parcel Select is shipped between 2-7 days. G. Armani orders vary based on availability.CASH PAYMENTS AND PRICING:As to the pricing and listings on this website, we are human and occasionally a data entry error is found, or the incorrect photo is placed on a listing. Should an error in pricing or an incorrect photo be found we will have to cancel your order as we cannot sell the item with errors.SALES TAX:
Sales tax is charged on all orders shipped within California. U.S. SHIPMENTS ONLY:FREE SHIPPING in the U.S. on orders over $250. OUR SHIPPING POLICY:
Most items will be shipped by USPS Priority Mail Insured. Items shipped directly from the distributors are sent ground only. Orders with free shipping will also be sent ground at the carrier of our choice.
All orders are shipped insured, a signature confirmation will be required on all orders of $250 or more, no exceptions.
Most of our shipping calculators are based on single items being shipped. When purchasing multiple items we manually recalculate the shipping costs and may issue you a partial refund for the cost savings.
We only ship USPS International Priority Mail Insured under $250, International Express Shipping is required on orders of $250 or more.
FREE shipping IS NOT offered on international orders.
Duty and Country Import Fees and Taxes will not be included and are the responsibility of the customer.
We're certain you'll be happy with your merchandise. We take extra care to fully describe our used items, including any flaws. If you have any questions about the item(s) you are ordering, please contact us before placing your order.
If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your order. Returned merchandise must be received by us within ten (10) days after our approval confirmation is sent to you.
G. Armani DOES NOT provide a COA on Open Edition figurines, only on Limited Edition sculptures. Return requests for this reason will not be approved.
SPECIAL ORDERS ARE NOT RETURNABLE, AS WE CANNOT RETURN IT TO THE DISTRIBUTOR, ONCE ORDERED, IT CANNOT BE CANCELLED.
Upon our receipt and inspection of the returned order, we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding the original shipping/insurance costs. The buyer is responsible for the return shipping and insurance costs.
A restocking fee of 10% will apply to all returns that are not received by us after ten (10) days from our approval date.
SHIPMENT LOSS POLICY:
If your order is not received within (10) days of the shipping notice sent via e-mail, contact us to start the tracking process and to process a insurance claim. The standard policy for a lost package requires a 21-day waiting period.
Once the claim is submitted and approved, we will ship a replacement item when in stock or refund the full order total.
In 5 years the post office has only lost two packages out of thousands sent. If we are not notified within 30 DAYS from shipping date of the lost package, we will not be able to replace or issue a refund.
Contact us within three (3) days from receipt should an item be damaged when it arrives.
Retain all packing materials and the item, as in most cases photos will be required to submit the claim. On higher cost items, the item may need to be sent to our insurance company. We do not insure our USPS shipments through the post office.
DO NOT RETURN THE ITEM AS THIS WILL VOID THE INSURANCE AND WE WILL BE UNABLE TO REPLACE THE ITEM OR ISSUE A REFUND.
Once notified of the damaged item, we will submit the claim, and once approved, we will either refund the full order total or ship a replacement item when in stock.
We pack our items carefully and have experienced only a few items damaged out of over thousands shipped.
CUSTOMER CARE POLICY
Some of the items we sell are USED and in most cases very old, that means the items are not new or perfect and may have been displayed or used for long periods of time. We will not surprise our customers with undisclosed damage or the overall condition of any item to the best of our ability. All items found with damage will be disclosed no matter how superficial.
The characteristics of genuine depression-era and elegant glass which is considered normal include: shear marks, spider lines, bubbles, rough seams or edges, prominent mold lines and other partials in the glass. These items ARE NOT considered as "flaws" or "damage" but occur during the actual manufacturing process.
Our images on used item(s) are always taken from the exact item(s) being offered. We do our best to accurately capture and display the beauty of every item. Some variances between our images and the actual item occur because of the varying graphics and display resolutions used. We understand that being online our images are the deciding factor and can never replace the actual touch and sight of any items.
G. Armani DOES NOT provide a COA on Open Edition figurines, only on Limited Edition sculptures. you cannot return this sculpture for this reason alone. SPECIAL ORDERS FROM ITALY ARE NOT RETURNABLE, AS WE CANNOT RETURN IT TO THE DISTRIBUTOR. ONCE ORDERED, IT CANNOT BE CANCELLED.
We reserve the right to refuse service to anyone.